Terms and Conditions

sokaizine

Terms and Conditions

Upon purchasing from our store, you agree to the following:

    ♡ I understand images seen in this store are mock-ups only and will differ from the actual product in scale and presentation. I will refer to the photos for accurate representations of the final product.

    ♡ I acknowledge this is an unofficial Kingdom Hearts product and all characters and locations depicted are Copyright of Disney and Square Enix Holding Co, ltd.

    ♡ I agree I am purchasing for personal use only.

    ♡ I agree I will not distribute the PDF, avatars, banner, emojis, and background to others.

    ♡ I understand I cannot hold zine moderators or creators accountable if there are any repercussions for not heeding the purchaser guidelines below.


━ Shipping ━

International shipping (outside the USA) is expected to arrive 2-4 weeks after shipment.

If your shipping address changes before your order has shipped, please contact us through the contact page with your name, email, order number, and new shipping address.

Expected distribution period is August 2021.

Shipping is from Oregon, USA.


━ Returns ━

We will not issue a replacement or refund of your order if it is shipped to a wrong address without notice from the buyer before the order has been shipped. **Please check your address and information are entered correctly during checkout.**

We will not issue a replacement or refund of your order if items are stolen after delivery.

To be eligible for a refund, the product must be returned within 14 calendar days of receiving your purchase. The product must be in the same condition that you receive it and undamaged in any way. The cost of shipping is not refundable and the buyer will only be refunded the production cost.

If you would like to make a return, please contact us through the contact page with your name, email, and order number.


━ Purchasing from Europe ━

We are currently accepting orders from buyers in Europe, but unfortuantly due to VAT, buying from the leftover store will involve refunds and a transfer to our Etsy storefront. We apologize for any inconvenience this may cause.

Please complete your purchase through Big Cartel to secure your desired items from this limited-stock store. Following your purchase, the moderators of One Light, One Heart will contact you via email with a custom quote through Etsy. Once we have confirmed you've received our email, we wil refund your Big Cartel purchase. At that point, please complete the order on Etsy, and your items will be shipped to you using Etsy's IOSS number. The shipping fee will be $13 through Etsy.

Thank you for your understanding, we appreciate your patience as we work through this together.


The moderators of One Light, One Heart: a SoKai Fanzine reserve the rights to cancel orders if the terms and conditions are violated.